IIR Executive Development engaged North Street Consulting’s Bourby Webster to develop an introductory course on business development for technical people. Thanks to the success of the course in 2010 and 2011, new dates for 2012 will soon be released…
Thu, Feb 10, 2011
Business Development is both an art and a science, and done well, it gives any organisation the best possible chance of long term viability and sustainability, working in the industries in which it wants to operate, with the clients it most wants to work for. Sound like utopia? Well, it is possible to achieve this, [...]
Thu, Feb 10, 2011
Client service management is exactly what it says it is: managing the service you offer your clients. Whilst the level of attention paid to clients varies dramatically between industries and between companies in the same industry, how that ‘attention’, or service, is actually managed is something which is consistently NOT done well…
Wed, Feb 9, 2011
For further information, contact: North Street Consulting PO Box 285 Claremont WA 6910 Australia Director: Bourby Webster AUS Mobile: +61 407 816614 UK Mobile: +44 7503 372 312 Email: bourby@northstreetgroup.com Skype: bourby1974
Tue, Oct 26, 2010
About the course This course provides an invaluable introduction to the fundamentals of marketing – a service and concept often overlooked and misunderstood within technical firms. The course aims to enlighten participants on exactly what is marketing, what it can do, why it is so important, and excite participants about what it can achieve for them [...]
Tue, Oct 26, 2010
About the course Advanced Marketing is a must for any senior manager, or executive wishing to develop their capability in the area of marketing. The course will equip participants with the understanding, tools and knowledge to market a company, product or service in the most effective way, supported by research and knowledge. The course refreshes basic [...]
Monday, March 28, 2011
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